The sequence commences with the 0345 prefix. 0345-prefixed numbers fall under the classification of non-geographic numbers. Unlike traditional telephone area codes, these prefixes do not pinpoint a particular location. Therefore, a company with a 0345 number may be located virtually anywhere in the United Kingdom.

Which company uses 0345 609 0545?

The phone number 03456090545 is associated with the HSBC repayment customer service centre. 

HSBC, headquartered in London, England, is a British multinational bank and financial services group with significant business connections to East Asia and a global presence. It holds the position of the largest bank based in Europe in terms of total assets, surpassing BNP Paribas, with assets totalling US$2.953 trillion as of December 2021. In 2021, HSBC reported $10.8 trillion in assets under custody (AUC) and $4.9 trillion in assets under administration (AUA).

The bank's origins can be traced back to a Hong trading house in British Hong Kong. It established branches in Shanghai in 1865 and received formal incorporation in 1866. The current parent legal entity, HSBC Holdings plc, was founded in London in 1991. The historic Hong Kong-based bank, reflected in the group's name initials, became a fully owned subsidiary of this new entity. In 1992, HSBC expanded significantly by acquiring Midland Bank, making it one of the largest domestic banks in the United Kingdom.

With a presence in 62 countries and territories across Africa, Asia, Oceania, Europe, North America, and South America, HSBC serves approximately 39 million customers. As of 2023, it held the 20th position in the Forbes rankings of large companies, considering sales, profits, assets, and market value. HSBC is dually listed on the Hong Kong Stock Exchange and London Stock Exchange and is a constituent of the Hang Seng Index and the FTSE 100 Index. Additionally, it has secondary listings on the New York Stock Exchange and the Bermuda Stock Exchange.

What can be the call about?

If you receive a call from the number 03456090545, the call is from HSBC recollection services, it is a legitimate organization, and the number may be linked to your account, mortgage, loan or credit card debts owed to HSBC. The people who reported the number as a scam may recall the HSBC customer services to check if they had been called by HSBC, it is a large bank and has various departments dealing with cases and services from insurance to loans. The number had been dialled by us as a check to confirm it was correctly reported, HSBC has departments and call centres for collections they have to do but unfortunately nature of the call may be not pleasant due to the subject however it is a safe number to answer. 

What to do when you receive a call from 0345 609 0545?

You have various rights concerning your information. For instance, you have the right to access and review the information HSBC hold, request them to share it with another party, ask for corrections to any inaccuracies or incomplete details, express objections to or impose restrictions on the processing of your information, and file a complaint, among other rights. You can contact their Data Protection Officer at: For the attention of the DPO, HSBC Holdings plc, Customer Service Centre, BX8 1HB.

If you suspect the number calling you is spoofed, then you need to report it to the police and action fraud. Do not share any details about your accounts or financial instruments of your savings in any type. Inform your bank about the suspicious call and follow their guidance while reporting the incident to Action Fraud, the UK's national fraud and cybercrime reporting centre. You can do this online through their website (https://www.actionfraud.police.uk/).