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The number starts with an 0845 prefix therefore it is a Lo-call number, where the caller will be charged as if they call a landline number in the UK. Although the number has been reported many times strangely this is a number of BT Text Store Service.
Which company uses 0845 602 1111?
The number owned by BT provides a service for landline owners to receive text messages, if you received a text message on your landline number you will likely receive a call from 08456021111 as a notification for you to hear your text message. BT states that these are spoken text messages saved in the Text Store, since messages are saved only for 24 hours if you are expecting an important message as a text on your landline number you are advised to contact the service to listen to your message as soon as possible.
Spoofing can sometimes happen on numbers similar to this safely announced on the website of the organisation if you suspect the number has been spoofed which in other words looks like a BT number but in reality, it is changed caller ID to disguise the identity of the caller then you should report it to the police, call 101 or 999 if the crime is in progress action. Alternatively, call Action Fraud on 0300 123 2040 or visit www.actionfraud.police.uk.
What to do when you receive a call from 0845 602 1111?
It may be worrying to receive repeated calls from 08456021111 the reason for the repeat call is BT calls the line if busy in a couple of hours repeated times, if still you have not been reached, they will numerously attempt to call in the next 12 hours period. Most users are registered with BT Text by not realising what they signed off for, it is better to check every service to be ticked before experiencing issues with it, the broad information relating to the matters of BT Text service is published on https://www.bt.com/help/landline/set-up-and-use-bt-text.
If you do not have a text-enabled phone every time you receive a text message the number of calls you will receive from BT Text Store may increase and become disturbing. You may rather set curfews on the calls or stop receiving them entirely by calling 0800 587 5252 from the landline you receive the calls from.
Is 0845 602 1111 safe to answer?
The number 08456021111 is a safe number to answer and the call originates from well-known telecommunications supplier BT Group (British Telecom Group).
Disclaimer: We have no affiliation whatsoever with the number owner or any subsidiary companies related to the phone number in investigations. Reports posted are entirely of our own checks and gathered information by community engagement. If you have been a victim of spam/scam or fraud calls, we are unable to help with these specific issues and you need to contact the police immediately.